Expand on the concepts taught in Evolve I and gain additional knowledge and processes.
Day 1: Take a deep dive into the 4R Customer Care Process.
Day 2: Gain the skills to turn service transactions into financial services production.
Day 3: Increase office efficiencies and learn effective BOD management
Audience:
Event Overview:
Agents and Service Team
Recommendation:
Though not strictly required, Evolve is recommended prior to enrollment in Evolve II.