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Elevate - Customer Care Success Plan
Elevate - Customer Care Success Plan
Aug 1
Aug 1
1:00 pm
2:00 pm
(EST)
Learn:
Learn the role, responsibilities, and daily schedule that set up Customer Care Representatives for success.
Audience:
Event Overview:
Agents and Team Members
Recommendation:
Know your daily inbound call numbers. Come with questions and be prepared to come on live with our coaches.
Instructors:
Hunter
Class Resources
Task Sheet - CCR1
Task Sheet - CCR2 without BOD Vendor
Task Sheet - CCR2 with BOD Vendor
Task Supplement - UPDATED
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August 1, 2024 1:00 PM
August 1, 2024 2:00 PM
America/New_York
Agents and Team Members
https://us02web.zoom.us/j/84686476093
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